Emergency Response for Vehicle Claims

Below are a list of Emergency Contact numbers for vehicle incidents:

Police - Dial 000 

Police Assistance Line 131 444

Wildlife Victoria

03 8400 7300 or request assistance via their website

24/7 Towing Options for the Macedon Ranges

Always contact us or your your insurer to arrange a tow truck following an accident, but some local options include: 

Vereker Bros Smash Repairs, Kyneton - 03 5422 2603

Gisborne Smash Repairs, Gisborne - 0403 028 044

Sunbury Collision Centre, Sunbury - 03 9740 8193

Parsons Towing, Castlemaine - 03 5472 2022

When you've had an accident the most important thing is to ensure everyone involved is safe, and then arrange to have your vehicle taken somewhere safe. If other vehicles are involved it's also important to obtain the relevant names, addresses, phone numbers and vehicle details. 


Phone us on 0407 410 206 for assistance at any time, we will support you through this process at no additional cost - it's just what we do. 

For vehicle claim support call:

 0407 410 206 


PO Box 349, KYNETON VIC 3444

Servicing the Macedon Ranges community and beyond

Macedon Ranges Insurance Pty Ltd | ABN 65 672 507 191 | AR No. 1283072  Authorised Representative of PSC Connect Ltd ABN 23 141 574 914 AFS License No 344648.

Macedon Ranges Insurance is part of PSC Network Partners, which is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course,  competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.


Disclaimer: The information provided on this website is for general information purposes only, and it is not a substitute for professional advice. You should always consider the PDS/Policy wording before making a decision. Coverage may differ based on specific clauses in individual policies. Refer to the FSG on our website or by requesting a copy for our services and remuneration details.