What makes a Great Insurance Broker?

Last week I watched Vero’s webinar discussing the results of their 10th annual SME Index which gathers the thoughts and feelings of business owners towards insurance and insurance brokers. It’s always an interesting report, but what stood out most are the key reasons why my clients love working with me.

My clients are never just a number in a system, I value the relationship with all of my clients and appreciate the trust they've shown in me to look after their assets.

I take the time to get to know your business, I explain my thought process in reviewing your insurance options, I make clear recommendations with the ultimate goal of assisting you with making an informed decision.

The Vero SME Index showed that business owners don't want to be sent an invoice once a year. They want to understand their insurance policies, they want to know what options have been considered and how their broker decided on a particular product.

Just this week I've taken on a new client who didn't feel like they were being looked after by their current broker. After reviewing their current policies there was nothing wrong with what the current broker had arranged, they'd done almost everything that I would have done - with one exception. They took their relationship for granted.

If you're looking for someone who goes the extra mile and strives to make insurance easy for you without glossing over the hard questions... you've come to the right place!

Get in touch with Kate

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PO Box 349, KYNETON VIC 3444

Servicing the Macedon Ranges community and beyond

Macedon Ranges Insurance Pty Ltd | ABN 65 672 507 191 | AR No. 1283072  Authorised Representative of PSC Connect Ltd ABN 23 141 574 914 AFS License No 344648.

Macedon Ranges Insurance is part of PSC Network Partners, which is part of Australasia’s largest general insurance broker network, the Steadfast Group. We leverage Steadfast’s scale to ensure our clients have access to a wide range of insurance companies, a broad range of products, exclusive policy options, and of course,  competitive pricing. And when the time comes and you need to make a claim, you will have the backing of Steadfast behind you.


Disclaimer: The information provided on this website is for general information purposes only, and it is not a substitute for professional advice. You should always consider the PDS/Policy wording before making a decision. Coverage may differ based on specific clauses in individual policies. Refer to the FSG on our website or by requesting a copy for our services and remuneration details.