top of page

Case Study: Landlords Insurance

Writer: Kate FairleyKate Fairley

Updated: Sep 21, 2023


It's easy to read stories like this and think insurance companies are evil and will avoid paying out any chance they get, but the truth is they have to honour the terms of the contracts they enter into with their customers.


AFCA recently upheld a decision by Commonwealth Insurance to deny a claim where a tenant's cannabis equipment caused an electrical fire at a rental property. Unfortunately this claim would have been paid if the home owner had taken out cover for Malicious Damage by tenants, an optional extra that probably would have cost less than $100 a year.


It might not seem fair, but insurers can only pay claims where the contract allows them to otherwise they'd be paying out more than they're collecting in premium.


Landlords Insurance claims often have out of pocket costs for the property owner from maintenance and cleaning costs that aren't usually covered, so I always encourage clients to take out as much cover as possible unless there's a personal relationship with the tenant.


There are plenty of times when we love to save our clients on their annual premiums, but cutting cover to save a few bucks is not something we'd recommend. We won't sell you things you don't need, but we will give you options so you can make an informed decision from the outset rather than finding out what coverage you could have had when it's too late.


If you'd like to work with someone who will give it to you straight - get in touch!


Landlords Insurance Claim

Original article link


 
 
 

Comments


PO Box 349, KYNETON VIC 3444

20 High Street, KYNETON VIC 3444

Macedon Ranges Insurance
  • LinkedIn
  • Facebook
  • Instagram

Macedon Ranges Insurance Pty Ltd | ABN 65 672 507 191 | AR No. 1283072 Authorised Representative of PSC Connect Ltd ABN 23 141 574 914 AFS License No 344648.

We are a PSC Network Insurance Partner and part of the PSC Insurance Group, a publicly listed multi-national Insurance Broking company with global reach. We have the size and scale to help you protect your operations and assets by providing appropriate advice and the ability to leverage our scale with leading insurers, underwriting agencies, and access to the London insurance market. We benefit from knowledge across a broad range of industries so we can focus our efforts on understanding every customer, every policy and every risk, ensuring our clients have access to a wide range of insurance companies, a broad range of products, and highly-competitive industry pricing.

 

Disclaimer: The information provided on this website is for general information purposes only, and it is not a substitute for professional advice. You should always consider the PDS/Policy wording before making a decision. Coverage may differ based on specific clauses in individual policies. Refer to the FSG on our website or by requesting a copy for our services and remuneration details.

Macedon Ranges Insurance is a member of NIBA and endorse the Insurance Brokers Code of Conduct which can be found here.

© Macedon Ranges Insurance 2025

Website by Techno Bird

bottom of page